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If you receive several calls, you could make more than minimum wage. To find out what other Alorica at Home agents think about the job, check out reviews on Glassdoor , Indeed , and CareerBliss.

These West At Home reviews tend to be the most honest and unbiased, from both current and former employees.

Most agents consider this to be the best perk of the job. Agents can create their own schedules to coincide with their lives, whether they need to work around another job, school, or family.

Unlike other call center companies that hire agents as independent contractors and only pay agents per talk minute, Alorica at Home hires them as employees.

Some agents state that the training materials are far from useful and, instead, they learned more about the job by completing a few shifts. More complaints focus on the scope of the job itself.

Agents dislike the fact that they often must deal with rude customers to get paid, although this tends to be more of a problem with the Alorica at Home customer service positions than sales or technical support.

You can apply for a position with Alorica West at Home by visiting its website and filling out its online application.

I suggest browsing the website before you apply, since it provides a lot of information for you to familiarize yourself with regarding its positions.

Join Ipsos Now. Miranda is living out her dream, working from home to be with her children while actually making money doing something she loves!

I have been with West At Home now for a couple of weeks. I finished the training which I was happy to get paid for and have been taking calls now for about 5 days.

I really like the company and the line I was hired for. I like that I do make a guaranteed amount even if the call volume is low, and I really really like how nice and helpful the staff is, especially on the phone.

The line I am on is a little intense at first, many different screens for different scenarios but the more I am on the phones the more my confidence and knowledge is building up.

So far so good!! This is great to know! I am glad you are liking it. I remember my very first call, I was literally shaking!

But I was quick to get used to it and began really enjoying it right away. I wish you much success! I just passed the application process with WestAt and the background check is next…I'm not sure which project I'll be under but I'm hoping its a set rate, I was told I would be in sales so I'm a little curious about the project.

I have a sales background but I'm not used to having freedom with closing sales and not following a script. Can anyone tell me about their benefits?

I also heard they offer discounts on certain things for employees.. I am pretty sure they do offer discounts too, I just don't remember what they were for.

Good luck with them! I hope you like it! Can anyone help me…I filled out all the paper work but having trouble with the background check.

Am I suppose to wait for them to send me something to do the check? Really confused please help. Bri, I cannot recall how the process worked for me.

With other background checks I have had, I paid the fee and then I had to wait while they conducted the background check. I believe it can take about a week.

There is an entire section of the forum dedicated to West At Home agents. Good luck!!! I wanted to just pass this around for your readers.

I think they are located in Colorado. There was an article in our newspaper about them. I wondered if you had looked into this work or if some of your readers had.

I tould all my frends to go to west at home. If you would like more information, or need assistance or accommodation with our hiring process, please contact us at Affirmative Action EEO.

Equal Employment Opportunity is the Law. Pay Transparency Nondiscrimination Provision. All Rights Reserved. Our team is aware of a phishing attempt where individuals claiming to represent our organization are emailing employment offer letters and contracts to prospective job seekers.

The documents appear legitimate and may include a job description, salary, and benefits details. It may also include a request for money to continue or complete the offer process.

After extending the fictitious offer, these individuals ask for sensitive information such as social security number, banking account numbers, dates of birth, and other personal information.

Please be aware that the collection of private information is always completed through our systems, and no representative of our organization will ever contact you directly asking for this information.

Additionally, we will never require payment as part of an offer of employment. If you have been contacted or have sent money or sensitive information in relation to an employment offer from our organization, please contact us here: jobs west.

We are always interested in considering talented people for career opportunities with our organization. If you would like to pursue a career here, please view our open job opportunities!

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We offer a wide variety of benefits reflecting our belief that our staff is our most important asset. Health, dental, vision, life, travel accident, critical illness, long-term disability, short-term disability, health savings accounts, and a flexible benefits program medical, dependent, and pre-tax transit are all available to eligible employees.

We encourage staff to stay on the cutting edge of our research industry. Westat fosters a collaborative, inclusive environment.

Learn about our commitment to diversity. See more tips for job seekers. Volunteering strengthens our communities. By reaching out with our time and talents, we improve lives.

Read about our staff volunteers and corporate contributions. Westat data collectors are the critical front line, obtaining the data at the source.

Read field position descriptions and watch our video to find out more. Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law.

Skip to main content. Join the Westat Family. Browse positions: Professional Field. Here are the many perks and benefits we offer our Westat family.

Why is diversity important to Westat? Hard to get hours at times. Was good for when my kids were young could choose my own hours.

Working from home was great allowed me the flexibility I needed. Was this review helpful? Yes No. Share Tweet. Copy link.

Well established and top notch. As a remote worker this was the first company I worked for remotely. I worked on various projects and really loved my time with the company.

They were a very good company to work for. One of the best jobs I ever had. Pay was always on time and correct. They gave me all the tools to succeed and advance.

Continuous paid training and shift differential. Learning Experience. First customer service job incoming calls with the public.

Enjoy public assisting them with purchases and orders. Learned marketing skills and problem solving skills plus I was able to work independently with great success.

Met all daily goals. Yes 4 No 1. Rate your recent company. Great At Home Experience. Great hours at your own schedule. Good structured company, Enjoyed most working with customers assisting with orders.

Management was very helpful and great advancement opportunities. Yes 5 No 1. I worked for West for over six years. Provided excellent customer service to the customers.

Did six months as a chat coach to help mentor agents on one seasonal ramp up. Worked part time on average 30 hours a week. Yes 6 No 1.

Love it. Love it, more time with family and friends. Pick your own hours Quiet and peaceful Works around your kids school schedule Make the money you desire when you pick your own hours.

Yes 2 No 1. Customer Service. As with the prior survey, this job also was a vey long time ago I know I did enjoy working for this company an it's diversity and flexibility of hours.

Yes 3 No 1. Take in bound call assist the customer solve problems loge callBasic you pick your own hrs and how many hrs you a work from home postion i have learded how to interact with customers a lot better to be calm take every situation differently no hard parts of the job quickness and the most enjoyable part customer satifaction.

Yes 4 No. We want to help you find great companies. Help us be the best! Do these reviews help you learn more about working at West at Home Telecommunication?

Very flexible hours. It was always like Black Friday when the hours dropped. There is no set schedule. They drop hours in once a week or two weeks I no longer work there so I can't remember and it was a scramble to get the hours you want.

But the schedule is SO flexible. If you couldn't work a shift, just put it back on the schedule and someone else was more than likely willing to take it.

Lots of overtime was available. The pay stunk though, which is why I left. Working From Home. A typical day of working from home, in my pajamas!

No not exactly. I would dress up as if I was going to the office. But I loved chatting with customers online as well as inbound phone calls.

The workplace culture of course was extremely pleasing. There really wasn't a hard part of my job. The difficult part was appeasing angry customers.

But I learned to listen to the entire issue before speaking or chatting. The best part of this job: Problem solving issues and achieving the results to make the customer happy, and that was the ability to go above and beyond their expectations.

Set my own schedules. I can't think of any. Yes 1 No. West Work at Home.